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Privacy Policy

Introduction

Tech Store Gh is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information Collection

We may collect the following information from you:

  • Personal Identification Information (Name, Email Address, Phone Number, Shipping Address, etc.)

  • Payment Information (Credit/Debit Card Details, Mobile Money Information)

  • Transaction Information (Purchase History, Order Details)

  • Technical Data (IP Address, Browser Type, Device Information)

2. How We Use Your Information

We use the collected information to:

  • Process orders, payments, and delivery of products

  • Communicate with you regarding your order status

  • Provide customer support and respond to inquiries

  • Send promotional offers, discounts, and updates

  • Improve our website, products, and services

3. Sales and Conditions of Sale

  • All sales are subject to product availability.

  • Prices, product descriptions, and availability are subject to change without notice.

  • By placing an order, you agree to pay the stated price and applicable shipping fees.

  • Orders are processed upon successful payment confirmation.

4. Delivery Policy

  • We deliver to all locations in Ghana.

  • Delivery timelines and fees vary depending on the destination and shipping method selected.

  • Customers will receive tracking information once the order is dispatched.

5. Return and Refund Policy

  • Customers may request a return or refund within 7 days of receiving the product.

  • Products must be unused, in their original packaging, and accompanied by proof of purchase.

  • Refunds will be processed using the original payment method.

  • Shipping fees are non-refundable unless the return is due to a defect or error on our part.

6. Data Protection

  • We implement security measures to protect your personal information from unauthorized access or disclosure.

  • We do not share or sell your personal information to third parties, except as necessary to complete a transaction (e.g., payment processing, shipping).

7. Cookies and Tracking Technologies

  • Our website uses cookies to enhance user experience and analyze website traffic.

  • You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

8. Changes to this Policy

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@techstoregh.com

  • Phone: +233 50 429 7978, +233 55 478 7707

  • Address: Methodist Junction, Kasoa – Nyanyano Road, Kasoa